Upgrade

A manual upgrade of PlaidLink may be necessary if the agent does not have sufficient privileges to update itself when new versions are released or a manual upgrade process is desired.

Download the agent

Check the releases on PlaidCloud.com for PlaidLink

Stop the Current Agent

Type Services into Windows' search bar and open the service manager. In the list of services, find PlaidCloud Agent.

Right click on the PlaidCloud Agent service and select Stop. Once the service successfully stops, continue on.

Extract the agent

Navigate to the current location of the installed agent.

C:\Users\<Username here>\src\

Rename the current installation folder so that it will no longer be referenced. For example Plaidlink_Old_12122022

Extract the downloaded zip file to an install it in this location. Generally, this location will be:

C:\Users\<Username here>\src\plaidlink

Start the agent

Return to the Services window. Right click on the PlaidCloud Agent service and select Start.

Type Services into Windows' search bar and open the service manager. In the list of services, find PlaidCloud Agent.

Right-click the service and select Start to start the agent. Once the agent shows in the Running state, the agent is now operational again on the new version.